Compliance Investigator Specialist

1. Conduct Internal Investigations:

• Investigate reports and allegations received by the company.
• Conduct fact- and evidence-based investigations.
• Assess information, documents, and testimonies.
• Ensure impartiality throughout the investigation process.

2. Conduct Investigative Interviews:

• Interview complainants, witnesses, and involved parties.
• Handle difficult and sensitive conversations.
• Ask questions to gather relevant facts.
• Maintain a professional attitude even in situations involving conflict or resistance from interviewees.

3. Prepare Investigation Reports:

• Produce clear, objective, and high-quality reports.
• Document evidence, analyses, and investigation conclusions.
• Properly record cases for audit and compliance purposes.

4. Manage Cases in the System:

• Register and track investigations in a case management tool.
• Use the Case IQ system (previous knowledge is a plus but not required).
• Update case statuses, evidence, and documentation.

5. Work on Compliance and Ethics Matters:

• Support processes related to:
• Compliance
• Audit
• HR Investigations
• Legal Investigations
• Code of Conduct
• Corporate Ethics Issues

6. Maintain Confidentiality and Integrity:

• Handle sensitive and confidential information.
• Ensure independence and objectivity throughout investigations.
• Follow strict ethical and integrity standards.

Mandatory Requirements:

• Fluent English is essential (interaction with global teams).
• Solid prior experience in compliance.
• Experience handling confidential data.
• Basic to intermediate Spanish.
• Critical thinking, strong problem-solving skills, resilience.
• Bachelor’s degree completed.
• Advanced Spanish.